AI Engineer at Zoom

Zoom is hiring an AI Engineer in Seattle to build production AI systems focused on intelligent agents. This role is part of Zoom's AI Incubation team, developing infrastructure for agent execution at scale and production-ready AI agents demonstrating real-world reasoning capabilities for the Zoom AI Companion.

Key Responsibilities

Design and implement multi-step reasoning agents with tool integration

Develop prompt orchestration and evaluation approaches

Implement safeguards against prompt injection and unsafe outputs

Design asynchronous job orchestration pipelines

Build scalable inference and runtime systems

Implement cost controls (token limits, step caps, runtime restrictions)

Create observability tools for agent behavior tracing

Ensure enterprise-grade reliability, security, and data isolation

Required Qualifications

5+ years software engineering experience

LLM, prompt engineering, or agent framework experience

Model serving, inference optimization, or async processing systems knowledge

Vector databases, embeddings, or retrieval systems familiarity

Secure system design expertise (authentication, rate limiting, multi-tenant isolation)

AI system evaluation using structured testing and metrics

Developer platform or AI API building experience

Proficiency in Python, Java, Go, or similar languages

Salary: $151,800 - $332,200

Posted: December 15, 2025. Valid through July 12, 2026.

Work Arrangement: Structured hybrid model with comprehensive benefits.

Location: Seattle, Washington, United States