Senior Software Engineer [AI Solutioning]

Ready to build real-world AI solutions that actually make an impact? You'll take cutting-edge AI and GenAI concepts, like copilots, agents, and intelligent workflows, and turn them into scalable, production-ready systems used across sales, finance, customer success, and more. If you enjoy hands-on backend engineering, working with APIs, cloud platforms, and LLMs, and transforming ideas into high-performing AI-driven products, this role puts you right at the center of innovation.

What you'll do:

• Build and scale backend services, APIs, and integrations that embed AI/GenAI into enterprise systems (CRM, ERP, BI)
• Develop LLM-powered solutions such as RAG pipelines, copilots, agents, and automation workflows
• Take AI solutions from concept to production: design, build, test, deploy, and monitor
• Collaborate with architects and business stakeholders to turn requirements into practical AI implementations
• Create and manage data pipelines to enable reliable, high-quality AI workflows
• Ensure solutions are secure, scalable, observable, and aligned with best practices

Essentials:

• 5+ years of experience in software or solutions engineering with production systems
• Strong programming skills in Python, Java, C#, or Node.js
• Hands-on experience with APIs, integrations (REST/webhooks), and backend development
• Practical experience working with LLMs/GenAI tools (e.g., OpenAI, LangChain, or similar)
• Experience with cloud platforms (preferably AWS), CI/CD, and containerization
• Solid understanding of AI/GenAI concepts like prompt engineering, RAG, or agents
• Ability to translate technical solutions into business impact and collaborate across teams

Nice to have:

• Experience integrating AI into CRM, ERP, or analytics platforms
• Familiarity with MLOps/LLMOps concepts such as model lifecycle and monitoring
• Knowledge of AI governance, security, and responsible AI practices
• Familiarity with Scikit-learn and ML tooling

Location: Bengaluru, Karnataka, India. Hybrid (50% onsite minimum if within commuting distance to a Diligent office).

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance.