About Heard

Heard is an all-in-one financial solution for therapists and mental health providers that combines software and human support to handle bookkeeping, taxes, payroll, and more. Our mission is to help providers be providers — acting as their financial back office so they can spend less time running their business and more time helping their clients.

Heard is growing rapidly and we're building a new generation of AI-powered products to help therapists take control of their financial lives. We're looking for engineers who can help us move fast across retention, automation, and new product development.

The Role

We're looking for a Seattle based Senior Software Engineer who's a strong systems thinker, ships fast, and operates with high autonomy. You have deep experience designing, building, and scaling complex systems - and you amplify that with AI-assisted development tooling to move even faster.

This is an on-site, heavily IC, full-stack role. You'll flex across priorities - building automation that eliminates manual bookkeeping workflows, improving retention through better customer experiences, and launching new products and features into the market. You'll work across the frontend and backend, and across a system with many third-party integrations. You'll collaborate closely with product, design, operations, and other engineering teams to move work forward.

You bring strong fundamentals in system design, architecture, and building for maintainability - and you also leverage tools like Claude Code, Cursor, or Codex to accelerate your work in production codebases. You know how to configure these tools for brownfield repos, maintain quality at speed, and apply AI agent orchestration to automate real workloads.

What You'll Do

Ship features and systems across the full stack, primarily in Node, Typescript, AWS, and Postgres
Work across retention, automation, and new product initiatives depending on what matters most right now
Build and maintain integrations with third-party services and APIs across the platform
Design and build automated workflows that reduce manual operational effort (bookkeeping, reconciliation, support)
Collaborate daily with product managers, designers, operations leads, and other engineers - this role is highly cross-functional
Drive architectural decisions on scope, feasibility, and tradeoffs with minimal hand-holding
Lead by example – your output and approach raise the bar for the team

Required Qualifications

4+ years of professional software engineering experience
Full-stack experience — comfortable working across frontend (React) and backend (Express)
Strong system design and architecture skills — you've designed, built, and scaled complex systems and can make sound decisions on scope, feasibility, and tradeoffs
Experience shipping reliable code at scale with attention to performance, uptime, and maintainability
Proven ability to build and ship in ambiguous, fast-moving environments with minimal hand-holding
Strong collaboration skills - comfortable working across engineering, product, design, and operations daily
Excellent written and verbal communication
Fluency with AI-assisted development tools (e.g., Claude Code, Cursor, Codex, Copilot) in real production work - you use these to move faster, not as a crutch
Experience with AI agent orchestration, LLM integration, or workflow automation.
Located in Seattle and able to work in onsite, in-office Monday - Friday.

Preferred Qualifications

Experience with our stack: TypeScript, Node.js, Express, PostgreSQL, AWS
Experience building and maintaining third-party integrations (APIs, webhooks, data syncs)
Experience shipping AI-powered product features to end users - e.g., agentic workflows, conversational interfaces, AI-driven recommendations, intelligent document processing, or similar across any vertical
Familiarity with performance and reliability monitoring tools (e.g., Datadog, Sentry, CloudWatch, or similar)
FinTech experience or familiarity with financial data, accounting workflows, or regulated environments
Experience automating operational or back-office workloads
Track record of configuring AI dev tooling for brownfield codebases (repo context, custom rules, skills)

What You Get in Return

Opportunity to reshape how financial services work for mental health providers
Competitive salary, flexible PTO, healthcare, and home office & wellness stipends
A fast-moving environment where your work has direct, visible impact on the business

Heard takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your qualifications, experience & work location.

Heard is an equal opportunity employer. We aim to build a workforce of individuals from differed backgrounds, with different abilities, identities and mindsets. Even if you do not meet all of the qualifications listed above, we encourage you to apply!

Heard participates in the U.S. Department of Homeland Security's E-Verify program to confirm the employment eligibility of all newly hired employees.