Forward Deployed Engineer (FDE) - NYC

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OpenAI

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AI Infrastructure

About the Role

OpenAI's Forward Deployed Engineering team partners with strategic customers to turn research breakthroughs into production systems. As an FDE based in NYC, you will lead complex end-to-end deployments of frontier models in production. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. Success is measured through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You'll embed deeply with customers to understand their business challenges and technical requirements in detail, then co-develop solutions to tackle real problems in evolving spaces. The role requires 4+ years in software or customer-facing engineering, strong full-stack ability (React or Next.js on the front end; Python, Node.js, or similar on the back end), cloud platform deployment experience (AWS, GCP, Azure), and strong communication across technical and non-technical audiences. Hybrid, 3 days/week in office. Travel up to 50% for on-site customer engagements. You'll work closely with Product, Research, Partnerships, GRC, Security, and GTM teams.

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