AI Engineer
AI Tools
Tech Stack
Agent Workflow
Enhance autonomous agent capabilities for financial services customer operations, building unified conversational AI agent handling complex financial conversations
About the Role
Gradient Labs builds the only AI operations agent built specifically for financial services — a unified agent across customer operations delivering 80+ CSAT scores (up to 98% in optimal implementations) even in complex, sensitive financial conversations. Series A funded, 40+ employees.
As an AI Engineer you will enhance autonomous agent capabilities through dataset preparation and iterative development, prototype with latest NLP and generative AI research, and analyze customer query datasets to identify automation opportunities.
Requirements: Comfortable building with LLMs and have experience shipping LLM products to production, ideally with Go experience. Ability to rapidly prototype and test research paper ideas. Remote across UK with quarterly in-person requirement in London (near Liverpool Street Station), or hybrid with at least once weekly in-office. Compensation in top 5% of comparable roles at seed stage startups.