Senior ML / AI Engineer

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. Trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, and Tropicana. Recently raised a $15M Series A led by Footwork Ventures and Y Combinator.

As a Senior AI / ML Engineer, you will help build the core AI systems powering the Confido platform — from LLM-powered document understanding to predictive models that help brands make better decisions. You'll work closely with engineering and product to bring AI capabilities from research to production.

Location: New York, NY (Relocation supported)

What You'll Do:

• Own the AI/ML lifecycle: research, prototyping, production deployment, monitoring
• Build systems that extract structured data from complex financial documents
• Develop agentic workflows that retrieve and reason over fragmented enterprise systems
• Build predictive models to forecast brand sales and financial performance
• Detect anomalies in retailer and sales data
• Develop recommendation systems that optimize retailer promotions
• Partner with engineering and product to integrate AI capabilities into the platform

Example Problems:

• AI-powered ingestion of invoices, deductions, and retailer reports
• Agent workflows that retrieve data from legacy systems
• Sales forecasting models for large CPG brands
• Anomaly detection across retailer performance data
• Promotion optimization models

Required:

• 2+ years of applied AI / ML experience
• 6+ years of production-level software engineering experience
• Experience building and deploying production ML systems
• Experience working with LLMs or NLP systems
• Strong product mindset and ability to translate AI capabilities into real-world applications

Nice to Have:

• Experience fine-tuning LLMs (Llama, GPT, etc.)
• Experience building agentic workflows or retrieval systems
• Startup experience

Perks + Benefits:

• Equity, paid relocation, unlimited PTO
• 401(K) through Vestwell
• Provided MacBook
• Fully paid health, dental, and vision plans
• Catered Friday lunches, nightly team dinners past 6:30pm